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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-23-2021 07:35 AM

HP Recommended
Product: HP Envy

I have an HP Envy. It shows permanently the " papert jam "  error - but there is no paper jam at all.

I have tried all the options on the website : including poering off, restart etc.

Nothing works - the false error message always appears and nothing prints

 

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