HP Laser Jet M607 Tray 2 empty: Any Type, Any Size error, while paper is loaded

[John4220]

Hi Community,

I am working with a HP LaserJet M607, tray 2 continues to read Tray 2 empty: Any Type, Any Size, while paper is loaded in Tray 2.  Also the tray lifts just fine and shows paper in tray on outside of tray. Tray 1 works fine.

Heres what I have tried so far:

• checked the tray with a known good tray, and still get the issue.  
• updated the firmware to the latest version
• installed a brand new genuine HP maintenance kit. 

Any help would be greatly appreciated. 

Thank You.

[Valsimot]

Was there a paper jam or something done, repaired or replaced to the printer before that, or it just happened out of the blue? 
I had the same issue, my fix was replacing the complete paper pickup assy.