HP LaserJet 200 M251n has Jam in output bin, but there is no paper jam?

[JG33410]

HP LaserJet 200 M251n has Jam in output bin message, but there is no paper jam?

I tried resetting the printer by unplugging and did a factory default but it still remains? 

what options to fix?

[Nal_NR]

Hi @JG33410,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with the paper jam.

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

If you have performed all the steps from this document and still having issues, then this could be a hardware issue. 

Hope this helps! Keep me posted for further assistance.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.