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‎04-19-2022 11:17 AM

HP Recommended
Product: HP LaserJet Pro M15w Printer
Operating System: Microsoft Windows 10 (64-bit)

I only use this printer for my internet stamp sheets and printing checks.  I've noticed that the roller (??) is pulling the pages from the tray unevenly.  Especially when I only need to print 1 check.  I slide it in but when printed, it's as if it grabbed one edge of the check harder than the other and the result is the check prints comepletely out of kilter.  Is it possible to change the roller which grabs the paper?

Category:
1 REPLY 1

‎04-28-2022 11:05 AM

HP Recommended

This type of feed behavior is more often caused by a small bit of debris restricting the paper path and causing the skewing. Check the paper path closely before considering replacing any parts.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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