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HP Recommended

HP LaserJet MFP M140

paper stuck behind roller. I had to use tweezers to pull it out, but it wouldn’t work sO I had to unscrew the nuts to pull the paper out. For $130 I should have to do this

1 REPLY 1
HP Recommended

Hi @Frikinprinter ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand dealing with a paper jam in a printer can be frustrating, especially when you've already tried various methods to clear it. It's understandable to feel disappointed when such issues arise, especially considering the investment in a printer like the HP LaserJet MFP M140w.

 

Here are some steps you can take to prevent paper jams in the future:

 

  • Use the Right Paper: Ensure you're using the correct type and size of paper recommended for your printer. Using incompatible paper can lead to jams.
  • Inspect the Paper Path: Regularly check the paper path for any debris or obstructions that may cause jams.
  • Avoid Overfilling: Make sure not to overload the paper tray. Overfilling can lead to multiple sheets being picked up at once, causing jams.
  • Keep Rollers Clean: Dirty or worn-out rollers can contribute to paper jams. Clean the rollers periodically with a lint-free cloth and alcohol or water.
  • Update Firmware and Drivers: Check for firmware and driver updates for your printer. Sometimes, updates include improvements that can help prevent paper jams. Update the firmware on an HP printer
  • Proper Handling: Handle the paper carefully to avoid bending or tearing, which can lead to jams.

 

Refer to this document:  HP LaserJet MFP M140w Printer User Manual  

Fix Paper Jams | HP LaserJet MFP M139-M142 and M139e-M142e Printers | HP Support

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.