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‎08-20-2024 06:49 AM

HP Recommended
Product: HP LaserJet Pro 200 color MFP M276nw

My printer ever single page that I do, show the message e stop works and a press OK after saw the message and the printer took off 1 minute to return to do another page but still stoping after the next page.

 

I sent this video showing the problem, somebody can help me?

 

Thanks!

 

Have a good day!

 

1 REPLY 1

‎08-21-2024 10:18 AM

HP Recommended

Hello @PATHEIS0147 , how are you ?

 

Please,  Try the printer reset procedures.

 

https://players.brightcove.net/1160438706001/ByLWUi0A_default/index.html?videoId=ref:REFIDNS36007718

 

If it still remains, I believe there are problems with the tray or paper output sensor.

I recommend requesting technical assistance.

 

Regards

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