02-01-2022 03:39 PM
Upon purchasing this product, I have had issues back to back. This time, the issue is totally different. I am unable to figure this issue out. It seems every attempt to print something results in a jam which only damages the actual machine with each failed attempted. It seems the gears inside have popped out of place and the metal springs are no longer in place. How does one go about replacing this product if the warranty is claimed to be over. I feel it is not fair that the warranty for this product ended in less then a year from when I made the initial purchase at Office Depot. I purchased the product on 09/09/2019 and it ended 09/10/2020. It's very funny how HP and other major brands set up their warranty plans. Products seem to be built to last efficiently until that warranty date.
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