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‎11-21-2022 05:07 AM

HP Recommended
Product: HP LaserJet Pro M404dn
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

first time i have situation like this. 

In one of our HP LaserJetPro M404dn printer the paper tray 2 is stuck. It comes out like maybe 1cm (can't see inside from front) and it doesn't go any further.

I removed the paper from back side of the tray but i dont see anything broken or like that.

I did some pictures from back of the printer, maybe You guys see something or can show me what should i push or pull on photo.

 

I tried to get printer on the rear and on the top and pull the tray but it is not working this time.

20221121_125147.jpg20221121_125051.jpg20221121_125110.jpg20221121_125122.jpg

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1 person had the same question
1 REPLY 1

‎11-21-2022 10:23 AM

HP Recommended

Take a wider picture so I can see the entire tray cavity more clearly.

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