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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- HP LaserJetPro M404dn Paper tray 2 Stuck in printer

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11-21-2022 05:07 AM
Hello,
first time i have situation like this.
In one of our HP LaserJetPro M404dn printer the paper tray 2 is stuck. It comes out like maybe 1cm (can't see inside from front) and it doesn't go any further.
I removed the paper from back side of the tray but i dont see anything broken or like that.
I did some pictures from back of the printer, maybe You guys see something or can show me what should i push or pull on photo.
I tried to get printer on the rear and on the top and pull the tray but it is not working this time.
11-21-2022 10:23 AM
Take a wider picture so I can see the entire tray cavity more clearly.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.