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HP Recommended
Microsoft Windows 10 (64-bit)

We have an HP M552 colour laserjet printer and it is printing fine but when it pushes the page out of the machine it is squeaking.  I believe it may be the fuser unit needing replacing, but it is an expensive part and don't want to order one if this is not the case.  Could anyone confirm that they think it is this before I go ahead with purchasing new parts?

 

Many thanks 

1 REPLY 1
HP Recommended

Use the troubleshooting menus to isolate components to determine where the noise is coming from for sure. There is a component test menu that allows you to rotate the fuser and other components by themselves.

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