cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
BORICUA5702
New member
1 0 0 0
Message 1 of 2
113
Flag Post

HP OFFICE JET 3830 PAPER FEED ISSUE. PRINTER WILL NOT ACCEPT PAPER IN FEEDER FOR PRINTING.

‎11-03-2020 04:00 PM

HP Recommended
Product: HP OFFICE JET 3830 PRINTER
Operating System: Microsoft Windows 10 (64-bit)

HP OFFICEJET 3830 PRINTER - 1 YR. OLD - PAPER FEED WILL NOT ACCEPT PAPER FOR PRINTING.  THE PAPER ENTERS THE TWO

ROLLERS BUT DOES NOT GO BEYOND WHERE THERE IS A STEEL PLATE.  WILL IT NEED TO GO TO A SERVICE CENTER OR HOW CAN THIS BE REPAIRED?

(1)
Category:
1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
16,794 16,793 1,124 1,336
Message 2 of 2
Flag Post

‎11-09-2020 10:36 AM

HP Recommended

@BORICUA5702, Welcome to the HP Support Community!

 

Are you using regular paper?

 

Make sure the papers are loaded properly in the printer - Loading Paper and Envelopes

 

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Kindly perform the steps mentioned in this document to resolve this issue - An 'Out of Paper' error displays, printer does not pick paper

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation