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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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Windows 11 Support Center. -
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HP Recommended
My printer won’t print: see photo
HP Recommended
Welcome to the HP User Community.
Jams and Feed Issues
Reference / How-to documents
Solutions are presented in the order to be considered / completed:
HP ENVY 7640, Officejet 5740, 8040 Printers - Paper Jam Error
More information...
- An 'Out of Paper' error displays, printer does not pick paper (More complete cleaning options)
- Automatic document feeder does not pick paper or feeds too many sheets
Consider cleaning the outside of the printer to prevent dirt getting inside when the ADF is used.
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open HP OfficeJet 5740 e-All-in-One Printer series
Enter the type and name of your HP device
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