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06-05-2022 01:35 PM
My printer makes noises like it wants to print but then I get an error message that says "load paper" but the tray already had paper in it. We have unplugged and restarted the printer with no change. What should I do?
06-05-2022 07:04 PM
If the printer paper tray is not fully locked into place in the printer, or the paper rollers are dirty the printer may not be able to properly load paper. In this case it will give the load paper error, since it cannot tell there is paper in the printer.
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