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PBsp
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Message 1 of 2
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HP Office Jet 9020 output tray too small

HP Recommended
Hp office jet pro 9020
Microsoft Windows 10 (32-bit)
  1. OUTPUT paper tray is too short for 8.5 x11 paper HP Officejet Pro 9020
 
HP Officejet Pro 9020
Microsoft Windows 10 (64-Bit)

The tray is simply too short! the problem has been report before but there is no indication that any action was taken.

 

Does anyone at HP actually use this product? The too short manifests in an absolutely stupid result - that on multiple printing jobs the tray has to be cleared after each job - even if that job consisted of 1 page only!

 

This time please make replies public rather than  merely reply by DM only to the first person to report the problem!

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @PBsp,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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