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HP Recommended
Microsoft Windows 10 (64-bit)

I cleared a jammed page and reset it for alignment

I checked the ink position and found that  that the Black 903XL was lowest, about one third full

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I took it out and replaced same

1 REPLY 1
HP Recommended

@Rykie, Welcome to the HP Support Community! I’m here to help.

 

I understand the print quality is not satisfactory.  To assist you better, are you using HP inks?

Kindly perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

Check the ink levels, clean the printhead up to 2 times, and print a test page to check the result.

 

Make a copy or print from the computer to check if the issue is resolved.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.