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Kink1
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HP OfficeJet Pro 6968 print system error Ox6100004a

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The printer has messages that paper is jammed and to check paper feed tray.  No jams, all is well.  Printer out of warranty and the recommended repair outfit provided by HP says I should just trash the whole printer.  I've tried everything to correct the error in the print system error message Ox6100004a

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Jay_G24
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Hi @Kink1,

  

If you have already performed the steps from the document Error Indicates Faulty Printhead and the issue persists, it could be a hardware failure.

Please reach out to HP Support in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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