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MC75
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HP OfficeJet Pro 8035 clunking sound while printing

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HP OfficeJet Pro 8035
Microsoft Windows 10 (64-bit)

MY HP OfficeJet Pro 8035 is making a clunking sound while printing.

The printed pages are also jagged in places and the paper occasionally jams on the way out with the cartridges on the left.

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TEJ1602
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@MC75, Welcome to HP Support Community!

 

Follow the steps from the document HP OfficeJet 8010, Pro 8020 and 8030 Printers - Paper Jam  to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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MC75
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I am able to clear the jam once it happens, but it is continuing to happen. When it doesn't, the paper that comes out has printed crooked.

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TEJ1602
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HP Support Agent
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@MC75

 

This looks like a hardware issue.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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