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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- HP OfficeJet Pro 8610 not printing

Create an account on the HP Community to personalize your profile and ask a question
05-30-2022 11:22 AM
My printer will not feed the paper to print. I have followed all of the steps to clean the rollers per online video. Is there a part to fix this or is it less expensive to buy another printer?
The printer is old, but it has worked beautifully until yesterday.
06-03-2022 07:29 AM
@Donna503
Welcome to the HP support community.
I understand that your printer is not feeding the paper, and I am glad to assist you.
Perform a power reset , reset the printer to recover from printer errors or failures.
- Turn on the printer, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 30 seconds.
- Plug back the power cable straight to a wall outlet and printer without any surge protector.
- Turn on the printer.
Update the printer firmware to install the latest updates
Here are the steps:- Click here
Refer to this HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee