• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about cartridges, Click here to check it out!
HP Recommended
HP OfficeJet Pro 8720 All-in-One Printer
Microsoft Windows 10 (64-bit)

When I print matte coated postcards, the postcards get stuck in the printer.  I went into the settings and set it up for the postcards and they still get stuck.  Regular paper works fine, but the postcard stock continually jams, please advise

1 REPLY 1
HP Recommended

@KennyK146
 

Welcome to the HP Support Community. 

 

What is the size of the postcards? Where you able to print on postcards before?

 

Let us know 🙂

 

Thanks!
 


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.