cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
GaryOrleans
New member
1 0 0 0
Message 1 of 5
275
Flag Post

HP PRO 8600 Printer Cover

HP Recommended
HP PRINTER PRO 8600
Microsoft Windows 10 (64-bit)

My cousin gave me an older HP Pro Printer 8600.  I tried to tape my drivers lincense on  a standard size sheet of paper but the  paper jammped in the Printer Cover when the Drivers License tried to make that rolling curve.

 

Where is there a link; doc; video;; to dismantle the printer cover?

Thanks from New Orleans 

4 REPLIES 4
Kumar0307
HP Support Agent
HP Support Agent
27,469 27,433 1,915 2,302
Message 2 of 5
Flag Post
HP Recommended

@GaryOrleans, Welcome to the HP Support Community! I’m here to help.

 

I understand the paper is jammed inside the printer. Kindly follow the steps mentioned in this document - Paper Jam Error

If the jam is at the document feeder at the top, refer to - The Automatic Document Feeder (ADF) Does Not Pick Paper

 

Also, make sure the print carriage is moving freely - Carriage jam or E3 error

 

Check if the paper is loaded correctly in the input tray - Loading Paper, Envelopes

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
GaryNewOrleans
New member
2 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Than you.  "COVER"

Can you go back and read my post?  Look at the title for "Cover"

Look for 'Cover' in the message body.  Thanks

Was this reply helpful? Yes No
Kumar0307
HP Support Agent
HP Support Agent
27,469 27,433 1,915 2,302
Message 4 of 5
Flag Post
HP Recommended

@GaryNewOrleans

 

If you have tried the steps mentioned in my previous post and the issue is not resolved, please reach out to HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
GaryNewOrleans
New member
2 2 0 0
Message 5 of 5
Flag Post
HP Recommended

THANKS but, the drivers license if not stuck in the printer.

The license is stuck in the cover.  The cover is on top of the printer.

There is no need to purchase a printer every time  someone has a paper jam or license jam or any tupe of jam.

It was easy;  someone told me how to removed the top part of the Cover and there was my license.

Put the cover top back on the cover.  Very simple.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation