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- HP PRo 9015 broken gear

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01-27-2023 10:26 AM
Product: HP OfficeJet Pro 9015 All-in-One Printer
HP PRo 9015 broken gear resulting in a paper jam error. Judging by the number of youtube DIY videos this seems to be a common problem with this printer. My printer is out of warranty but I did not expect it to breakdown based on the light usage. How does one remediate? Shouldn't HP help fix this issue? We should be given the option to mail this in to HP support and them change the broken gear, vs. making customers spend several hundred dollars to buy a new one.
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