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- Printers
- Printer Paper Jams & Feed Issues
- HP cp2025 will not pick up paper

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3 REPLIES 3
12-03-2022 08:44 AM
Most common on a printer of this age is worn rollers. You say it runs constantly. Do you the pickup roller every couple of seconds? It would be kinda of a clunk sound.. Pull out the papertray, and look at the roller in the back of the cavity. The upper d shaped roller is the pickup roller and if it is smooth looking then it needs to be replaced. There are videos on YouTube that show the procedure.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
12-04-2022 09:40 AM
Can you post a video when it is making the sound? Was this an OEM roller or 3rd party?
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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