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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Flag Post

HP deskjet Pro 6978 with message carriage Jam

HP Recommended

I was in middle of printing when my computer gave me message to check my printer. When I checked my printer it had a message "carriage jam".  I could not find any obstruction or paper jam when I opened the compartment and the cartridges did not move.  I have tried resetting to no avail.

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