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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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a piece of the interior paper rollers dislodges from under the roller. not sure how to reattach it or where it goes. It is slightly curved with some notches. It was under the roller inside the printer. I lifted up the cover, removed the piece with the handle to take out a paper jam and it slid out.  I would appreciate any help or advice as to where it belongs and how to repair it. the paper will not go into the machine without it

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