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HP Recommended
HP lazer jet pro MFP M428fw
macOS 10.13 High Sierra

repeated paper jams after installation of new toner cartridge

1 REPLY 1
HP Recommended

Remove the toner cartridge and check carefully in the area circled in the picture below. We have had cases where the silver bar gets dislodged or broken and then sticks up and grabs paper. 

 

Repairatrooper_0-1612474175595.png

 

 

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