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HP photo smart 7520 will only get power for about 10 seconds

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HP Photos smart 7520

Yesterday I had a paper jam and after I cleared it, it never worked right again.   I can only get the machine to power on and then it goes off after about 10 seconds. The power supply cord is lighting up green but then it shuts off after 10 seconds. I tried unplugging it from the machine and it stays lit just fine. As soon as I plug it in it shuts off in 10 seconds and then the green light goes off. What is going on? I tried leaving it unplugged all night but it will not work still. Any suggestions?

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Welcome to the HP support community.


I understand that your printer is powering off automatically.

Is the printer connected directly to the wall outlet?

If not, connect the printer directly to the wall outlet.

Update the printer firmware

Here are the steps: - Click here


Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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