• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-18-2020 06:01 PM

HP Recommended
Product: HP OFFICEJET 3830
Operating System: Microsoft Windows 10 (64-bit)

My HP Officejet keeps misfeeding when printing multiple consecutive pages.

 

I used to print 20 pages at a time on 2-sided settings.  I do this because occasionally, it would

a) not pick up the next sheet thus causing a 'jam' message then cancelling the rest of the pages.

b) take the next page with the current one printing thus out of sync pages.

 This is frustrating because I had to reprint the missing pages one at a time. a 20 page set wouldn't be too much trouble to recover from manually but I have lost trust with it ability to print consecutively.

 

Just a few weeks ago, the printer keeps jamming more often as well as failing to pick the the current page.  It also, prints a page fully but is still inside and not fully out. In this situation, it pulls the page backwards a bit then spits it out fully rather than fully pushing it out in one smooth motion.

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.