cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
87
Flag Post

HP6700 Premium, paper will not load from tray

HP Recommended
HP6700 Premium

In the middle of printing,  the printer stopped picking up paper from the tray. An error message ‘out of paper’ shows on the screen, but there is plenty of paper in the tray. I have cleaned the rollers (all of them) with a damp lint free cloth but this doesn’t cure the issue. If I lift the lid of the tray and fed a sheet of paper manually it prints. Any ideas as to what I can try next please? Cheers all

1 REPLY 1
HP Support Agent
HP Support Agent
16,636 16,617 1,294 1,308
Message 2 of 2
Flag Post
HP Recommended

@Magnetrex1953, Welcome to HP Support Community!

If you have already performed the steps from the document An 'Out of Paper' Message Displays and the Printer Does Not Pick Up or Feed Paper and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation