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AnthE
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HP8720 not printing 300gsm glossy card

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HP8720 printer
macOS 10.15 Catalina

Losing the will to live with this printer. First time really i have tried printing on card/glossy paper since having this printer in 2018.

 

Couple of issues...

(1) - when i load 300gsm glossy card it gets stuck EVERYTIME on the rollers at back - is the paper too heavy ?

(2) using 230gsm plain card some of the text (cant figure if its first or last to print but looking at A4 landscape it is on the right side) the text is fuzzy, as it its printed it twice in 2 different plances

 

Any idea with both ?

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Dragon-Fur
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@AnthE 

 

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@AnthE wrote:

Losing the will to live with this printer. First time really i have tried printing on card/glossy paper since having this printer in 2018.

Couple of issues...

(1) - when i load 300gsm glossy card it gets stuck EVERY TIME on the rollers at back - is the paper too heavy ?

(2) using 230gsm plain card some of the text (cant figure if its first or last to print but looking at A4 landscape it is on the right side) the text is fuzzy, as it its printed it twice in 2 different places

 

Any idea with both ?


 

The card paper is too heavy for the printer.

 

 Printer Specifications for HP OfficeJet Pro 8700 Printers

Paper Handling > Paper tray capacities

The following table contains the recommended maximum amount of paper to use in each tray.
note:
Output tray capacity is affected by the type of paper and the amount of ink you use. HP recommends that you empty the output tray frequently.
Tray
Type
Weight
Capacity
Tray 1
Paper
60 to 105 g/m2 (16 to 28 lb bond)
Up to 250 sheets of plain paper (25 mm [1 inch] stacked)
Photo paper
220 to 280 g/m2 (80 lb bond)
Up to 50 sheets (17 mm [0.67 inch] stacked)
Envelopes
75 to 90 g/m2 (20 to 24 lb bond envelope)
Up to 30 envelopes (17 mm [0.67 inch] stacked)
Cards
Up to 200 g/m2 (110 lb index)
Up to 50 cards
Tray 2
note:
Paper Tray 2 is an optional accessory.
Plain paper only
60 to 105 g/m2 (16 to 28 lb bond)
Up to 250 sheets
Duplexer
Paper
60 to 105 g/m2 (16 to 28 lb bond)
n/a
Automatic document feeder (ADF)
Paper
60 to 90 g/m2 (16 to 24 lb bond)
50 sheets
Output tray
Paper
60 to 105 g/m2 (16 to 28 lb bond)
Up to 150 sheets of plain paper (text printing)
Photo paper
220 to 280 g/m2 (80 lb bond)
Up to 100 sheets
 
Envelopes
75 to 90 g/m2 (20 to 24 lb bond envelope)
Up to 30 envelopes
Cards
Up to 200 g/m2 (110 lb index)
Up to 80 cards

 

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8720 All-in-One Printer series 

 

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Dragon-Fur

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AnthE
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What about the 230gsm card having a form of shadow on the first or last bit it print?

 

Can you suggest any printer which woukd brind boarderless on 300gsm glossy card 

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Dragon-Fur
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@AnthE 

 


@AnthE wrote:

What about the 230gsm card having a form of shadow on the first or last bit it print?

 

Can you suggest any printer which would print borderless on 300gsm glossy card 


 

The card paper is too heavy for the printer.

 

Paper that is not supported and far exceeds the weight limits for the paper type is likely to fail quietly, fail spectacularly (with odd looking results), or perhaps the heavy paper might jam in the printer.

 

Printers typically support up to 200 gsm card paper.

Some printers support 300 gsm photo paper.

Reminder:  These are Different paper types - card and photo papers are not the same thing.

 

I don't have a specific recommendation.

 

Thank you for participating in the HP Community.

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

 

 

 

Dragon-Fur

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