cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
57
Flag Post

HP8725 and heavy paper

HP Recommended
HP8725
Microsoft Windows 10 (64-bit)

Hello, i just want to know vhy i can not print on heavy paper or photo paper on my 8725 printer ?

Thank you in advance for your help.

1 REPLY 1
Level 12
Level 12
4,985 4,969 578 806
Message 2 of 2
Flag Post
HP Recommended

Maximum recommended for that printer model plain paper is 105 gsm everything heavier that will probably jam.

 

When the printer moves a sheet of paper from the tray to printing area the sheet gets bent in a shape of U if the paper sheet is too heavy to bend the printer reports paper jam.

 




My profile on LinkedIn

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation