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HP Smart Tank Plus 551 Wireless All-in-One

My HP 551 had a paper jam.  I cleared it and now the paper won't feed correctly.  The right side of the paper is pulled in and left side sort of follows along later, creating another paper jam.

 

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HP Recommended

Remove the paper and inspect the printer interior ( left side ) where the paper gets skewed you might have a foreign object blocking the straight paper pass.




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