Have checked everywhere no paper jam detected. Cartridges move freely manually. But printer 3636 dor

[Artim1]

Inkjet 3636 AIO printer, Win 11 64 system. The printer is showing either E3 or E4 error. Does not print or scan.

[Sneha_01]

Hi @Artim1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Error codes E3 and E4 on your HP Inkjet 3636 All-in-One printer typically indicate issues related to paper jams or cartridge problems. Here's how you can troubleshoot these errors:

E3 Error (Paper Jam):

Check for Paper Jams:

• Open the printer cover and check for any paper jams or obstructions inside the printer.
• Carefully remove any jammed paper, being sure to follow the manufacturer's instructions to avoid damaging the printer.

Clear Paper Path:

• Ensure there are no small pieces of torn paper or debris stuck in the paper path.
• Use a flashlight to inspect the paper path thoroughly.

Reset Printer:

• Turn off the printer and unplug it from the power source.
• Wait for a few minutes, then plug it back in and turn it on.
• Try printing again to see if the E3 error has been resolved.

E4 Error (Cartridge Problem):

Check Cartridge Installation:

• Ensure that the ink cartridges are properly installed in the printer.
• Remove the cartridges and then reinsert them, making sure they click into place securely.

Verify Cartridge Compatibility:

• Make sure the ink cartridges are compatible with your HP Inkjet 3636 printer model.
• Check the cartridges' packaging or consult the printer manual for compatibility information.

Clean Cartridge Contacts:

• Turn off the printer and remove the ink cartridges.
• Use a clean, lint-free cloth to gently wipe the electrical contacts on the cartridges.
• Also, clean the contacts inside the cartridge slots in the printer.
• Reinsert the cartridges and try printing again.

Replace Cartridges (If Necessary):

• If the cartridges are old or damaged, consider replacing them with new, genuine HP cartridges.

Perform a Hard Reset:

• Sometimes, performing a hard reset can help resolve cartridge-related issues.
• Turn off the printer and unplug it from the power source.
• Press and hold the power button for at least 30 seconds to discharge any residual power.
• Plug the printer back in and turn it on.
• Try printing again to see if the E4 error has been resolved.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support