Hinge fell off Lid on Office Jet Pro

[FB_Atl]

On my HP OfficeJet Pro 8720, we have a MECHANICAL PROBLEM: When the I face the back of our printer/scanner, the lid does not close all the way. Here's why: a black plastic curved section has fell off the fixed hinge section on left end of the lid. Now lid doesn't close correctly & several print, copy & scan functions don't work. We need to know how to correctly re-attach the black curved section on the fixed hinge section on the printer lid so lid will fully close & printer & scanner functions will work again.   Thank you. FB

[Betty0610]

@FB_Atl

Welcome to the HP Support Community.

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

Link: www.hp.com/contacthp/

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