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Carol-Lee-236
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Message 1 of 2
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How can I get a service call to repair my printer

HP Recommended
hp6500A
Microsoft Windows 10 (32-bit)

My 6500A continues to tell me there is a paper

jam. There is NOT. I watched the animated 

video to attempt to correct & there is no paper jam. I need a service call. I am in 

Pittsburg Pa. 15025

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Carol-Lee-236

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/us-en/product/hp-officejet-6500a-e-all-in-one-printer-series-e710/4083974/mod...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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