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‎03-11-2025 03:48 PM

HP Recommended
Product: HP ENVY 7640 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

HP Envy 7640 has a paper jam error that no matter what I do It keeps coming back. What can I do to resolve this issue?

Category:
1 REPLY 1

‎03-18-2025 09:03 AM

HP Recommended

@Watsonjr, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding a paper jam issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

To fully resolve this, please follow all the troubleshooting steps provided in this HP support guide: https://support.hp.com/in-en/document/c04367621. 

 

Let me know if you need any further assistance!  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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