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03-07-2022 09:57 AM
@xianstore, Welcome to the HP Support Community! I’m here to help.
To assist you better,
- Which application are you trying to print from?
- Are you using the HP Smart app?
- Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
- Are you using regular paper?
Keep me posted for further assistance.
I am an HP Employee
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