• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
HP DeskJet 2710 All-in-One Printer

I will pay for it but I found out that its not under warranty anymore, but I still want it repaired. Im not sure how to submit a claim. The paper doesn't feed into the printer I think there's a problem maybe a jam somewhere. It's like it's only being rolled in from one side because it starts to tilt left as it tries to roll in. The printer tries to roll it 3 times then stops so I cannot print anything.

1 REPLY 1
HP Recommended

When paper skews like that when feeding it usually means that either something is blocking the paper path on one side or a guide is broken and catching the paper.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.