How to get hp 3600 inkjet to pull paper into printer when there is no jam

[3xaladyky]

No error message - printer will be pull paper into printer - no jam found - did make a noise when trying to pull paper in. Printer may be on last legs because I can usually get it to print again, this is new issue. HP 3600 inkjet

[Nal_NR]

Hi @3xaladyky,

Welcome to the HP Support Community. 

I'd be glad to help you! 

Solution one: Perform a reset

Sometimes, restarting the product can clear a paper feed issue. Follow these steps to perform a reset.

Step one: Reset the printer

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 15 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on.

Click here for the remaining steps.

Hope this helps! Keep me posted for further assistance

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