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HP Recommended
Microsoft Windows 8.1 (64-bit)

clear jammed paper

1 REPLY 1
HP Recommended

Hi @Billylew,

 

Welcome to the HP Support Community

 

I understand you are facing a paper jam issue with your HP printer. I would like to help you with this.

 

To assist you better

 

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID.

While you respond to that, you may refer to the below links to fix the issue.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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