• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
Smart Tank 6001

I have tried to reach HP by virtual and by signing in and I can't reach anyone.  Is there a phone number????  I have a new 6001 and thought it had been registered but can't find it on my account.  I can't get rid of the old printer, can't enter new printer.  The computer tells me that I have an inaccurate S/N.  I took it right off the box, so I know it's correct.  Any help.  All my lights are flashing, paper jam undone and I'm flashing now.  

1 REPLY 1
HP Recommended

@Ruthe516 

 

Welcome to the HP Community --

 

I sent a request...

= = = = = = = = = = = = = = = =

 

Request for Review – Please Read

 

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

 

Worth Noting

  • Our HP Community is a peer-to-peer user group.
  • We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
  • The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

  • Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.
  • Please do not post any personal information in the Community.  We are a public resource.

 

 

= = = = = = = = = = = = = = = =

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP Smart Tank 6001 All-in-One  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.