-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- How to reach HP

Create an account on the HP Community to personalize your profile and ask a question
04-12-2024 03:20 PM
I have tried to reach HP by virtual and by signing in and I can't reach anyone. Is there a phone number???? I have a new 6001 and thought it had been registered but can't find it on my account. I can't get rid of the old printer, can't enter new printer. The computer tells me that I have an inaccurate S/N. I took it right off the box, so I know it's correct. Any help. All my lights are flashing, paper jam undone and I'm flashing now.
04-13-2024 08:24 AM
Welcome to the HP Community --
I sent a request...
= = = = = = = = = = = = = = = =
Request for Review – Please Read
A request has been submitted to our HP Community moderators for review and evaluation of your concern.
Worth Noting
- Our HP Community is a peer-to-peer user group.
- We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
- Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
- The time frame (how long it takes) to receive a response from HP is not controlled by the Community.
Important
- Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.
- Please do not post any personal information in the Community. We are a public resource.
= = = = = = = = = = = = = = = =
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.