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‎10-12-2022 09:28 AM

HP Recommended

My printer was starting to smear and jump on my far right margins. I checked the inks  and they were ok and when I opened the back to make sure there was no jam, the black shiny plastic that is on those rollers had shredded off the back rollers. Can I replace that somehow or is it time for a new printer? Thanks

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1 REPLY 1

‎10-13-2022 05:31 PM

HP Recommended

Which printer and can you post a picture of the damage?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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