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‎10-12-2022 09:28 AM

HP Recommended

My printer was starting to smear and jump on my far right margins. I checked the inks  and they were ok and when I opened the back to make sure there was no jam, the black shiny plastic that is on those rollers had shredded off the back rollers. Can I replace that somehow or is it time for a new printer? Thanks

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1 REPLY 1

‎10-13-2022 05:31 PM

HP Recommended

Which printer and can you post a picture of the damage?

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