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‎01-10-2021 09:01 PM

HP Recommended
Product: Hp Office jet pro 6958
Operating System: Microsoft Windows 10 (64-bit)

Hp Office jet pro 6958 printer carriage does not move from the right side

2 people had the same question
1 REPLY 1

‎01-15-2021 06:55 AM

HP Recommended

@Ed101139, Welcome to HP Support Community!

 

I see that the printer is experiencing carriage jam, I'd suggest you follow the steps from the document 'Carriage Jam' or 'E3' Error Displays to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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