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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Re: Hp envy photo 7800 printing on heavy WC paper
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04-06-2021 07:33 PM
Does anyone have a way print on something heavier than card stock? I use 300 gsm watercolor paper or a fine art paper. Is there a way to avoid spending more money on a Canon printer with a straight path?
Solved! Go to Solution.
Accepted Solutions
04-10-2021 07:07 AM
@Mel_preuitt, Welcome to HP Support Community!
The printer supports only up to 90gsm paper. There is no option to use paper that is more than the supported metrics.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
04-10-2021 07:07 AM
@Mel_preuitt, Welcome to HP Support Community!
The printer supports only up to 90gsm paper. There is no option to use paper that is more than the supported metrics.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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