I am continually having a clear paper jam code. There is no paper jam in my printer. I have blown an

[steve7298]

HP officejet pro l7780. Constant error code of paper jam. I have no paper jam. I have even blown out the printer with air to make sure that no dust particles were in side as well. How do I get rid of this error code? Thanks in advance for your help.

[Garp_senchau]

@steve7298,

Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Turn off the printer: Unplug it from the power source.

Open all paper trays: Check for any paper stuck in the input or output trays. Even if it’s not obvious, pull out the trays and inspect.

Check the paper path: Open the back of the printer (where the rear access door is) and look for any paper that could be stuck. Remove any visible paper carefully.

Clear the rollers: Sometimes, dust or paper residue can cause issues. Wipe the rollers inside gently with a lint-free cloth (dampened with water if needed) to ensure they are clean.

Reset the printer:

• With the printer still off, hold down the power button for 15-20 seconds to discharge any static electricity.
• Plug the printer back in and power it on.

Check the sensor: Sometimes, the sensor that detects paper jams can get dirty or misaligned. If you can locate the sensor, carefully clean it with a soft cloth.

You can refer this guide for further troubleshooting: Click here

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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