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HP Recommended
Office Jet 8500A Premium (A910N)

Had a paper jam that I couldn't clear.  It was stuck in the back of the printer.  Successfully removed that rear feeder that moves paper through for double sided printing.  Paper came out in chunks.  (Eventually cleared).  

My real problem is I squeezed the two buttons that old the door to the gears and something went sproing!  I got the two buttons but not whatever spring or mechanism holds that door shut!

Probably best to buy a new rear feed section but do not know where or how to get part #'s or where to try to order them.

This part is supposed to come out to clear jams so it ought to be a well known module.

 

Thanks for any suggestions.

1 ACCEPTED SOLUTION

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HP Recommended

Ebay is usually a pretty good source for these types of parts.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1
HP Recommended

Ebay is usually a pretty good source for these types of parts.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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