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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
Samsung Xpress SL-M3065FW Laser Multifunction Printer

I am still getting a printer jam message, even though I have cleared the jam. Ihave unplugged nd plugged the printer back in, cleared the queue/cancelled  all documents, removed and reinserted the paper tray. The copying fucntion is fine. Thank you.

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