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Baltzer
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Message 1 of 3
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I am unable to print on glossy photo paper

HP Recommended
HP laserjet pro 8170
Microsoft Windows 10 (64-bit)

My HP Laserjet pro printer will not print on glossy photo paper.  I change paper and still not  It jams It did print on glossy paper previously 

2 REPLIES 2
Repairatrooper
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Level 14
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Message 2 of 3
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HP Recommended

Does the glossy paper you are trying to use meet all of HPs required specs for your device? Often, out of spec paper will work when the unit is brand new, but as rollers wear or get dirty they will start to have problems with media the previously had no problems with.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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Baltzer
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Message 3 of 3
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HP Recommended

I purchased HP glossy paper and it doesn’t work either. Thank you for your reply 

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