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‎04-12-2024 09:56 AM

HP Recommended
Product: M1212nf
Operating System: Microsoft Windows 11

While I suspect there is more paper in the jam, I cannot find any.  Is there more places to look that require disassembly? 

 

Category:
1 REPLY 1

‎04-15-2024 05:41 AM

HP Recommended

Hi @Boatman542,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

If you have also performed all the steps from this document and still having issues, then the printer might need service. 

 

Install and run HP Print and Scan Doctor: The HP Print and Scan Doctor was designed by HP to provide users with troubleshooting and problem-solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers. Simply run the tool and follow the on-screen instructions.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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