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ATR2
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Message 1 of 2
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I have a paper jam.

HP Recommended
Microsoft Windows 10 (64-bit)

A paper jam occurred in the back of my Samsung Xpress 1860fw.  I saw the end of the paper but in would not pull out.  I feel i will need to dissemble part of the back.  Not quite sure how good of an idea this is.  Does any one have a better way to clear this jam.  Photo attachedyou can see the tip of paper  uper leftyou can see the tip of paper uper left

1 REPLY 1
Repairatrooper
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Message 2 of 2
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HP Recommended

Units like this are hard to access so yes, disassembly is likely the best way to remove it without risking further damage to the printer. You can check online, you may find a service manual posted that will help.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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