I have a printer 6430e - lid jammed open after sorting paper jam

[Brian501]

Printer lid cannot close after sorting paper jam appears that the black plastic support on the right hand side is wedging it open

[Betty0610]

@Brian501

Welcome to the HP Support Community.

I'd love to help.

I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!