-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Re: I have a printer machine problem the paper drawer will...
Create an account on the HP Community to personalize your profile and ask a question
10-09-2022 02:12 PM
My printer has had no problem until now. When I pulled paper tray out to reload paper and push back in the tray does not go all the way back in. I do not have a paper jam.
Solved! Go to Solution.
Accepted Solutions
10-11-2022 03:15 PM
Likely you have accidently set the tray to legal size which results in about 2 inches of tray sticking out. There is a blue lever on the right inside front of tray that when pressed will allow you to return tray to letter size.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-11-2022 03:15 PM
Likely you have accidently set the tray to legal size which results in about 2 inches of tray sticking out. There is a blue lever on the right inside front of tray that when pressed will allow you to return tray to letter size.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.